For the emergency services specialist

Panasonic TOUGHBOOK is the European market leader for rugged notebooks and tablets.

For over 20 years, TOUGHBOOK has been working with the biggest names in utilities, including Centrica, E.ON, UK Power Networks, GRTgaz and EDF, among others.

We’ve worked in partnership with the police, fire and ambulance services for over 20 years to deliver award-winning, vehicle-mounted and handheld rugged mobile computing solutions – providing built-for-purpose technology that’s fit for today’s digitally enabled emergency services.

With this approach, along with our experience of the evolving technology in the sector, we’re able to create the perfect partnership between user and device.

I have had officers with more than 20 years' experience ask why didn't we have something like this sooner - after just five weeks of using the device.*

Police Sergeant Scott McDevitt Mobile Working Project City of London Police

*From the City of London Police Case Study


Emergency services look to TOUGHBOOK when they are:

  • Facing high rates of device failures out in the field
  • Frustrated with the performance of their current mobile computing solution
  • Experiencing connectivity issues, and struggling to access critical applications and data in real-time

Made for the heart of the action

Out on the frontline, your work is challenging enough without worrying whether your mobile IT is up to the task. Panasonic TOUGHBOOK PCs are eight times more reliable than average industry notebooks without rugged features*

* VDC 2017 Report - Beyond the Device: Evaluating the Solutions Capabilities of Leading Rugged Mobile Computing Vendors

Trusted by emergency services professionals

TOUGHBOOK notebooks, tablets and handhelds operate where other technology fails. Military-grade durability, reliability and performance mean they’re ready to go whenever you are, maximising the productivity of your workforce.

And thanks to world-class connectivity, your specialists will have access to data and systems wherever they are – even when faced with the most hostile of environments and critical of situations.

Our devices are used in the most inhospitable conditions by emergency services all over the world.

Additional benefits of TOUGHBOOK devices

Ergonomic, lightweight design
Easily-readable touchscreens
Extended battery options
Exceptional security
Dedicated accessories

(in addition to docks and mounts)

End-to-end warranties

Customised vehicle integration

Another reason we’re trusted by our partners is the strength of our portfolio. We offer a wide range of fully rugged, crash-tested, fixed or easily transferrable docking solutions for police cars and vans, ambulances and fire trucks.

Using our advanced engineering capabilities, we can design, develop, build and install custom docks and mounts, ensuring they meet they all necessary requirements for instance CEN European standard for ambulances.

A collaborative, end-to-end, tailored approach

From analysis and conception, to production, installation and beyond, our experts can work with you every step of the way to create the perfect, cost-effective and efficiency-boosting docking solution for your organisation.

Rapid concept to completion

With in-house TOUGHBOOK prototyping, we can realise your personalised solution concepts accurately…and fast. And with our concept in a day service, we can take your initial ideas through to concept in just 24 hours.

No compromising on passenger safety

Every TOUGHBOOK dock is put through comprehensive stress and vehicle impact testing, and comes with Panasonic certification


UK Dorset & Wiltshire Fire and Rescue Service case study

Introducing how Dorset & Wilshire Fire and Rescue Service customized the TOUGHBOOK 33 showing digital transformation going to the field!